Less Complicated.  More Practical.

Unmatched flexibility provides a Simple, under-complicated user experience.

Start with a pre-built solution then tailor the software to meet your individual needs.



Fully customizable. No custom code.

ArcGIS Integrated

GIS Centric

The geodatabase is the single, authoritative asset repository for all things spatial.

Plays Nice with Others


Utility Billing, ERP, Fleet, SCADA,  811 & More.



Any device. Anywhere.

Track any type of work on any type of asset.

Water | Sewer | Gas | Electric | Streets | Sidewalks | Signs | Signals | Parks | Forestry | Facilities | Fleet

Manage work history, asset condition information, business risk analysis, and much more.

Ultra Flexible, No Custom Code

Elements XS is a commercial off the shelf application that includes building blocks and tools for each client to configure their own unique processes, data collection requirements, interface configuration, and much more.  

Users can configure unlimited custom data fields, unlimited custom forms and custom form layouts, and unlimited custom workflow processes - all without modifying application code or requiring custom application development.

Elements XS also includes many options for pre configured templates and workflows to streamline deployment the process.

Create Your Own Business Processes

The Elements XS Workflow Designer provides a drag and drop interface for users to design and deploy custom business processes.  Trigger an unlimited number of user-defined events, actions, notifications, and more when user-defined scenarios occur in Elements XS.

Elements XS users can define their own scenarios and tailor the application to streamline individual workflow processes.  Common examples of user-defined workflows include:


  • Select multiple types of assets consisting of multiple feature classes and create Service Orders for all assets at once. 
  • Auto-add labor, materials, and equipment costing data based on feature class data across multiple feature classes at once.


  • Notify a supervisor when a job has been completed and requires review.
  • Notify a citizen when a ticket they’ve submitted is in progress or has been completed.
  • Notify field staff when work has been assigned to them


  • Auto-generate a Service Order Task for the Streets Department to patch the road when the Water Department has completed a mainline repair
  • Auto-generate a Service Order to send the Mechanical Rodding Vehicle to a sewer line when an inspection indicates the line should be rodded.
  • Auto-schedule routine maintenance activities based on data collected during inspections
  • Auto-schedule a leak repair follow up once a leak repair has been completed


  • Analyze user-defined datasets to trigger user-defined events
  • Automate job routing and user, crew, and contractor assignments based on the type of work and/or geography parameters
  • Streamline data collection by creating user-defined data collection forms

Simplified Concepts Throughout

Service Orders

Elements XS utilizes a single document type, called a Service Order, to reduce the learning curve and eliminate confusion regarding which type of document should be created under which scenario.  Service Orders in Elements XS combine features from and replace documents known in other applications as Service Requests, Work Orders, Inspections, Work Requests, Maintenance Requests, Preventive Maintenance Records (PMs), and more.

A Service Order in Elements XS tracks the problem, the resolution to the problem, labor, materials, equipment usage and much more.  Service Orders also contain unlimited user-defined data collection fields based on the type of work being performed and are used for asset inspections, recurring maintenance activities, preventive maintenance activities and more.

Key Benefits: 

  • Eliminate confusion stemming from which type(s) of documents should be created under different scenarios 
  • Reduce training time by simplifying terminology and reducing the number of processes to learn
  • Improve consistency across users and departments

Pre-Configured Templates

Elements XS can be deployed with pre-configured Service Order templates and categories based on the type of organization utilizing the application.  Users can then modify these templates to suit their individual needs, reducing configuration time and providing a solid foundation for asset management.

Alerts & Notifications

Elements XS includes tools for users to create in-app and email notifications based on any user-defined criteria.  An intuitive Home Page dashboard as well as map based data views help ensure users are aware of new items coming in and provide insight as to how each Service Order Task is cycling through it’s respective workflow.

Sample notification scenarios include: 

  • Assignment changes and status updates
  • High labor, materials, and/or equipment consumption
  • Low stock levels
  • Past due tasks and maintenance items
  • Asset condition and valuation data
  • Inspection results and scoring data

Elements XS also allow users to send outgoing emails directly from the app and relate those emails to assets to track communication with customers, contractors, and other contacts.

Routine Maintenance

Setup routine maintenance activities and auto-generate future maintenance tasks for both spatial and non-spatial infrastructure based on user-defined cycles and user-collected data.

Trigger routine maintenance based on calendar cycles and/or data points (hours, mileage, costing data).

Unique to Elements XS is the ability to:

  • Adjust maintenance schedules based on user-collected data (if the inspection scored above 90% schedule the next maintenance activity for 12 months later, if the inspection scored less than 40% schedule a follow up activity for next week).
  • Utilize external data sources to trigger maintenance activities
  • SCADA system sends an alarm, Elements XS interprets the alarm and triggers maintenance based off of the SCADA system data
  • Fleet software tracks mileage, Elements interprets this data and auto-generates a Service Order for the appropriate vehicle

Tailored User Interface

Elements XS provides tools to tailor menus, page layouts, map toolbars, and other interface components to reduce clutter and streamline data collection processes. Each user (or group of users) can have a tailored interface that contains toolbars, buttons, map settings, forms, and other functionality specific to their individual job function.

Key Benefits:

  • Reduce training time for field staff with a streamlined interfaces
  • Improved user experience with reduced screen clutter
  • Improved performance with optimized interface per job function 

Unlimited Custom Forms

Elements XS contains a dynamic data management technology that allow users to define an unlimited number of custom fields with an unlimited number of custom form layouts to suit the unique needs of specific processes within an organization. 

Based on the type of work being performed, users can add as many user-defined fields as they’d like and decide how those fields should be presented to the end user.  Elements XS allows full usage of HTML5 controls for picklists, sliders, date selectors, and other user interface tools to streamline data collection methods.  System administrators can decide which fields are required and which values on the form may trigger follow up actions or events in other areas of the application.

Users can also generate data collection forms that may not necessarily be related to Service Orders - such as permits, licenses, and inspections.  These custom forms are user-generated and can trigger events (such as Service Orders) or notifications when any user-defined criteria or scenario occurs within the application.

Key Benefits: 

  • Collect all of the data you need without limitations on number or types of custom fields • Create an unlimited number of custom form layouts to simplify the user interface
  • Enforce required fields
  • Reduce the time required to fill out data collection forms
  • Analyze and perform calculations based on user-defined custom data 

Unlimited Custom Data Fields

Elements XS allows users to create and utilize as many custom data fields as necessary.  These fields can be applied to Service Orders (based on the type of work being performed) or other data collection forms such as permits, licenses, inspections, and more.

Users can perform calculations and analysis on custom fields, define which fields are required, define how the fields are presented to the users (via custom form layouts) and utilize custom fields to trigger follow up actions and events throughout the software.

Unlimited Custom Action Triggers

Set user-defined criteria to trigger user-defined actions and events throughout the application.  Unique to Elements XS is the ability for users to create their own unique parameters and conditions to trigger their own unique series of follow up events.

A few common examples of action triggers that can be configured in Elements XS include:

  • Notify other departments when work has been completed
  • Auto-generate Service Orders and follow up tasks when user-defined conditions are met
  • Auto-adjust maintenance schedules based on asset condition and inspection scoring information
  • Automatically re-assign work to balance the workload based on the type of work, geography, priority, and other conditions

Workflow Designer

Users can create custom workflows using a drag and drop interface to automate and streamline processes. These workflows can be used to trigger follow up events, route work to designated personnel, send notifications, and much more. These user-generated custom workflows can be applied to any scenario and provide an unmatched level of customization throughout the application. 

Key Benefits: 

  • Guide users through unique processes based on any event or condition 
  • Generate follow up actions and routine maintenance activities based on data collected in other areas of the software 
  • Automatically notify other departments or users when user-defined scenarios occur 
  • Automate follow up actions and notifications based on any event or condition 
  • Use a drag and drop interface to create custom workflow processes

Workflow Processor

Elements XS includes a workflow processing engine that allows users to analyze data from any combination of third party applications and/or datasets to trigger events within Elements XS based on criteria from these external sources. Common uses of the workflow processor include 811 automation (for one-call locates / tickets), SCADA system integrations (to trigger Service Orders when alarms are issued), and fleet management (trigger vehicle maintenance Service Orders based on fuel consumption or other criteria). 

Key Benefits: 

  • Create Elements XS Service Orders based on information collected in other applications 
  • Easily integrate SCADA, 811, fleet management systems and more 
  • Use information from any third-party application to automatically trigger any Elements XS event

ArcGIS for Server and/or ArcGIS Online Integrations

Read and write directly to and from your GIS using your native ESRI map services.


Elements connects directly with an unlimited number of map and/or feature services that have been published via ESRI’s ArcGIS for Server and/or ArcGIS Online.   Elements XS interacts directly with published REST endpoints and there are no limits to the number or types of map services that can be utilized, so long as they are supported by the native ESRI platform.  Read / write feature access permissions are controlled at the user level and all interaction with map services is real time; the geodatabase is the single, authoritative dataset for all spatial assets and no data is copied or synchronized.

Users can easily integrate query layers to graphically represent any dataset within Elements XS such as locations of work, labor, types of work, job costing details, and more. Setup geofences to define job routing and other workflow processing criteria; heat maps, feature clustering, and map-based reporting also enhance the GIS integration experience. 

All map viewers are built on HTML5 technology and will work on any device in any standard web browser. Elements XS also offers a direct integration with Geocortex Essentials by Latitude Geographics, providing the most flexible, best performing web map viewer on the market. 

The GIS integration in Elements XS allows users to update feature data directly from Elements XS documents and/or update Elements XS data using GIS feature data to seamlessly share data and provide optimal performance. 

Key Benefits: 

  • Access live GIS data with a direct, real-time integration to ESRI’s ArcGIS platform • Use your existing GIS without modification
  • View Service Order and other asset management data on maps in real-time
  • Update GIS feature data directly from Elements XS documents 
  • Spatially select individual assets or groups of assets to create Service Orders

Asset Management

Asset Condition Assessment

Generate asset condition scores based on maintenance data together with feature class data such as age, material, and other factors affecting the life expectancy of an asset.

Use Elements XS to analyze this data and auto-generate maintenance activity for assets that fall within user-defined condition scoring parameters.

Maintenance Scoring

Use Elements XS to generate a maintenance score each time maintenance is performed on an asset.  View maintenance scoring trends over time and auto-generate activity based on maintenance scores.

Quickly find all assets where the latest maintenance score is poor and auto-generate Service Orders for these assets.

Asset Depreciation and Valuation

Elements XS includes reporting tools to assist with GASB and PSAB requirements. Use Elements XS to view which assets are nearing the end of their lifecycle and estimated repair / replacement costs for these assets. 


Key Benefits: 

  • View current value and replacement cost for any asset or group of assets
  • Define custom depreciation schedules based on asset type
  • Spatially locate assets that meet user-defined depreciation or valuation criteria and create batch Service Orders against these assets

Reporting & Analytics

Elements XS includes many pre-built reports to track information common to the majority of Elements XS customers. All reports can be modified to suit the individual needs of an organization using the included reporting tools. Elements XS includes a report designer to generate tabular reports, an analytics designer to generate dashboards, and tools to generate spatial reports that are seamlessly integrated with your GIS. Elements XS also utilizes an open Microsoft SQL database so any other reporting engine can also be used if desired.

All reports can also be exported to Excel, PDF, HTML, Text, CSV, Rtf, and image. 


The Elements XS Report Designer is a client side tool included with every Elements XS deployment that allows users to connect to the Elements XS SQL database to modify existing report templates or generate new reports. The drag and drop interface provides industry standard reporting functionality as well as tools for charts, graphs, and more.  


The Analytics Designer is also a client side tool included with every Elements XS deployment. This designer allows users to create dashboards based on any data collected in Elements XS. Pre-built dashboards can be modified to suit specific needs of an organization or users can create new dashboards based on pre-built SQL views designed to provide quick access to the most commonly used data in Elements XS. 

Key Benefits: 

  • Create tabular reports, dashboards, and map based reports
  • Use pre-built reports to quickly access common reports
  • Modify exiting report templates or build new reports using the included designers
  • All reports are integrated with the Analytics Workspace to provide administrators quick
  • access to live reporting data

GIS Based Reporting 

A picture is worth a thousand words - use your GIS to display areas with high concentrations of labor, work, or other user-defined criteria. Access labor, equipment, and materials usage and analyze asset conditions from the map. Spatially view data from any report or dashboard in Elements XS.

Scheduling & Dispatching

Use the maps, or don't. Whatever is quickest and easiest for you.

The Dispatch Workspace in Elements XS is a unique interface designed to illustrate which tasks are currently assigned to which users and help dispatchers balance the workload.

Users can quickly reassign work and ensure high priority tasks are being addressed.

Resource Management

The integrated resource management calendar in Elements XS illustrates time slots scheduled for employees and resources such as equipment.

This interface provides quick access for employee and resource scheduling to optimize field operations. 


The integrated calendars in Elements XS display Service Order information as well as user-defined documents such as permits, licenses, inspections, and more; simply click on an event to open the related record and view additional information.

See it in Action.

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