Ultra-Flexible Software for Utilities & Local Government
Clean. Simple. GIS Centric.
Clean. Simple. GIS Centric.
Service requests & work orders
Routine maintenance
Inventory management
Fleet management
Facilities maintenance
Permits, licenses, inspections
Citizen requests
Water, sewer & storm utilities
Gas & electric utilities
Streets, traffic & public works
Planning & zoning
Parks & Rec departments
Web-based, deploy on-site or in the cloud
Use any browser on any device
ArcGIS Server & online integrations
Mobile interfaces for tablets & phones
Real-time utility billing integration
Real-time, two-way integration with ESRI’s ArcGIS Enterprise and ArcGIS Online platforms; read and write in real time from tablets, phones and other devices. No data is copied or synchronized. All feature data is stored and maintained in the native ESRI geodatabase.
Define custom datasets, design data collection forms, and configure unique workflow processes with no limits on the number of custom fields or design restrictions on how the data is presented to end users.
It’s a web app, but it doesn’t feel like one. A responsive, adaptive user interface ensures the best experience on any device. Unique workspaces targeted to individual job functions are designed for maximum efficiency.
Access data anywhere on any device in real time. Elements XS is cross-browser compatible and will run on any device. Offline tools for maps and key datasets are also available.
Read directly from and write directly to your utility billing software or other Customer Information System in real time via the web.
Meter reads, changeouts, shutoffs, and other tasks can be completed on the job site in real time. Field and office staff can access the information they need directly from third-party applications via Elements XS.
If it belongs on a map, we'll track it there—otherwise we won’t.
Manage work and maintenance schedules on facilities, treatment plants, trucks, equipment and other assets that aren't tied to a set of coordinates using Elements XS.
Elements XS provides a built-in reporting engine and an analytics designer to support tabular reports as well as charts, graphs, and other industry standard reporting features. Elements XS also offers an open Microsoft SQL database that allows full reporting access via industry standard reporting engines such as Crystal Reports, SQL Reporting Services and others.
Looking to leverage Esri’s Insights for ArcGIS? We’ve got you covered.
The demo video below shows how quickly potholes can be patched using Elements XS. Separate records are created for each pot hole while labor, material, and equipment usage is equally distributed amongst the work orders based on the number of pot holes and the time duration entered by the user.
In this demo video, we create separate records on multiple street segments. Each work order indicates which type(s) of work were performed, who did the work, how long it took, which equipment was used, material consumption, and more - all in less than 2 seconds per record.
On average, we add 175 customer-requested enhancements to Elements each year (about 1 every 2 days).
Average time from feature request to delivery? Less than 90 days.
Most major issues are fixed and patched within a day.
Most minor issues are fixed and patched within a week.
All customers have dedicated support reps who personally know the customers and are familiar with their setup.
You can send text messages to our staff to report issues, make a suggestion, or just say hello... and you'll receive a text in return, from an actual human, with a real answer.
Elements allows you to create your own workflow processes and tailor the user experience to the unique needs of your organization without custom code.
This means you're not restricted to how we believe you should do business; Elements XS is flexible enough to adapt to your unique business requirements via:
Unlimited custom fields
Unlimited custom record layouts
Unlimited custom workflow processes
Automated user-defined follow up events and triggers
Data analysis and calculations on user-defined custom data schemas
Each of the above is accomplished using Windows Workflow Foundation technology and our Dynamic Data management system, found only in Elements.
Don't worry, all custom data is stored nicely in SQL and can be easily queried for reports and spatial analysis.
Elaborate exhibit booths and over-the-top events aren't our style. Instead, we put our money into a better product and more responsive support; according to our customers, it's working.
Our goals are to provide better, faster support and an excellent product, which means being smart about how we grow and making sure each customer is a success story. If our software doesn't look like a good fit for your organization we'll let you know, and try to point you to another vendor who can better serve your needs.
We do our best to undercomplicate things. Your juris doctor degree is nice, but you won't need it to use our software.
Aside from the limbo competition at the annual Christmas party, we think it's important to be ultra flexible—both in application architecture and software implementation.
In fact, your worst problem is our best friend. We thrive on those gnarly problems that nobody can seem to figure out.
We know that great software starts and ends with great implementation and support services.
Your feedback is important to us. We want you to have direct access to our team during the implementation process and beyond. We’re excited to guide you through the process, providing direction and coaching along the way.
We understand your business because we’ve lived it. We also understand the importance of sound process design and maintaining practical workflow procedures.
We’ve done a lot of workflow and business process design over the years and our team is more than happy to help lighten your load.
Let’s face it, sometimes this gig can get overwhelming. The majority of our staff have spent the majority of their careers working for utilities and municipalities. We’re GISP’s. We’re IT directors. We’re utility operators and technicians. We hear you and we’re here to help. 🙌
Enterprise GIS design, build, install
Hardware migrations
SASS (ArcGIS Online) management
Geodatabase design, build, migrate, automate, maintain
Data creation and population
Exposing Elements XS data into GIS workflows
ETL services
Author, publish, consume configuration
Custom scripting (python and javascript)
ESRI technical support advocacy
ArcMap to ArcGIS Pro migration
Geocortex workflow development
Geocortex essentials configuration
Spatial analytics
GIS Training
Configured application support
WebApp Builder
Geocortex Web
ESRI app configuration and support
Survey123
Collector
Quick Capture
Tracker
Indoors
Operations Dashboard
Insights
Story Maps
Drop us a line and we'll run you through the app. If it looks like we're on the right track we can set you up with a trial account and you can work through it on your own.